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Training Needs Analysis

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Video 1: Hi guys. In this video, we are going to talk about Training Needs Analysis or TNA. HR employees often battle with the question - How to decide what people need to learn? What is the most effective and cost efficient way to deliver that lesson? Hence, TNA is an important HR function. TNA is a systematic method to traverse the distance between the current capability and desired capability. And what can be a better way to explain this concept than an example of a teacher! Let us take an example from the movie Taare Zameen Par to understand how Aamir Khan carried out TNA with his child prodigy, Ishaan. When Ram Shankar Nikumbh, observes that the protagonist Ishaan keeps unhappy and doesn’t perform well academically, he identifies a problem. He analyses a need for training. That is the first step. TNA comprises of a series of activities that aim to identify or solve problems, and to help determine whether training is an appropriate solution for it. TNA involves: Step 1 - Monitoring current performance using techniques such as observation, interviews and questionnaires - At first, Aamir Khan tries to talk to Ishaan. When the latter doesn’t respond, he studies his notebooks and test result and identifies the problem. He also visited Ishaan’s parents to talk to them about the problem. There, he found some drawings and art work that Ishaan had prepared. He realised how Ishaan had a creative bend of mind and could draw and paint really well. Hence, he got an idea about both Ishaan’s strengths and weaknesses. Step 2 - Anticipating future shortfalls or problems - Aamir Khan realised that even if they were to assume that Ishaan would grow up to pursue arts, he would need to meet certain academic requirements. He realised that the least Ishaan needs is to “pass” the exams. This, was the identification of a problem. Step 3 - Identifying the type and level of training required and analyzing how this can best be provided. - Here is where empathy played a big role. The character played by Aamir Khan suffered from dyslexia as a child, and hence he realised that the run-of-the-mill methods wouldn’t work when it came to teaching boring subjects to him. He used different methods to teach him the lessons. Video 2: Curated Content!

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“Disclaimer: Video 2 in the playlist is curated content! It is available for free here.”

Training is an expensive affair which not only involves considerable expenses, but also financial expense in the form of man-hours. It is in the common interest of both management and employees that the training needs should be identified and analysed in a systematic manner.

Key Takeaways:

1. The goal of TNA is to cover the distance between the current capabilities of the candidate and the desired capabilities.
2. It is important to understand both strengths and weaknesses and then capitalise on the former.
3. In order to analyse the need for training, one should first anticipate future problems and shortfalls and design the training programme accordingly.


Up Next:

Sometimes, there are organisation level demands in training to adjust to the changing times. In the next chapter, we explain the detailed process of conducting a training needs analysis.

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