B2C Sales and Customer Service
1 FOUND HELPFUL
ABOUT THE COURSE
Success is almost impossible, in any field, without solid sales and Curstoemr Service skills. Industry experts from Insurance, Media and Consumer Durables share their methods of selling, with case studies to prepare you for a successful career.
Whether you’re presenting an idea to an audience, showing bosses how a project will generate returns or helping employees understand the benefits of a new process, sales is intrinsic to all kinds of interaction. More so, if you want to become Rocket Singh aka a Salesman.
Take this course to:
• Understand the basics of selling
• Learn how to determine the USP of your product/ service
• How to fish out consumer pain points
• Deliver a stellar sales pitch
• How to effectively close a sales pitch
• Maintain long-term relationships
• Create the right first impression
Understanding the sales process and how to build long-term customer relationships is incredibly important regardless of the industry or career you choose. Invest in this masterclass in customer acquisition from the experts that will pay dividends forever.