A relationship manager primarily deals with retail customers and offers them banking and financial advisory. Apart from this a relationship manager may also be required to supervise employees communicating with their clients. Sound financial knowledge is a must for this role.

If you are on your way to becoming a relationship manager, you NEED to know your product, consumers and processes. On completion of this course, you will have:

- Thorough basic product knowledge.

- Insights into the skills needed to be a part of the salesforce in the BFSI sector

- Knowledge on the target consumers

- Knowledge about basic selling strategies.

- The right mindset to success in any sales role.